Looking for: Customer Service Associates with Financial Background

Yes, we're looking for more CSRs. Today, I'm eyeing those with financial background (knowledge in stock market, investments, etc). Whether you've got experience in the BPO industry or none, TeleTech wants you! As of the moment, one of our clients (they're one of the top five investment companies in the United States) is expanding and we're hiring more people to work with us under this financial account.

Read more below to find out if you or anyone you know is a fit:

The Role. Is quite simple, in fact. Provide exceptional service and support to ensure the satisfaction of our Fortune 500 clientele and the people they value the most—their customers.

• Listen to customer concerns, resolve issues in a timely fashion and ensure satisfaction in every transaction

The Perks. TeleTech offers opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life.

• Competitive compensation package including regular performance bonuses
• Medical and dental coverage plus life insurance options
• Immerse in personal development programs and continued skill enhancement through proprietary training
• Engage with your colleagues and build friendships through exciting promotions, events and activities

The Profile. If you have a strong sense of commitment and an eagerness to learn, then TeleTech can help you succeed starting with these basic qualifications.

• Completed at least 2 years of college without back subjects
• Financial background either in a BPO or non-BPO setting
• Effective English communication skills
• Internet savvy, with basic knowledgeable of MS Office applications.
• Skills in critical thinking
• Preferably with knowledge in investments and stocks
• Will be working at TeleTech Pioneer site

How To Apply. Choose a method that suits you best.

• Email. Send your resume to PamelaTiczon@TeleTech.com
• Website. Apply online through www.TeleTechJobs.com
• Facebook. Visit www.Facebook.com/TeleTechPilipinas
• Twitter. Join the conversation at www.Twitter.com/TeleTechPinas

About TeleTech

TeleTech offers a world of opportunities—literally. With service delivery centers in 17 countries worldwide, TeleTech provides a great opportunity for you to gain valuable experience working with diverse clients, customers, and cultures every day. In fact, our associates interact daily with more than 3.5 million customers in nearly 30 different languages around the world via phone, Internet, email, and other media. Now that’s global reach.

The Chaos - Gerard Nolst Trenité

If you can pronounce correctly every word in this poem, you will be speaking English better than 90% of the native English speakers in the world.

After trying the verses, a -Frenchman said he’d prefer six months of hard labor to reading six lines aloud.

20 Ways You Can Be The Best Friend Ever.

In a world where almost everything is digital, how do you show your friends that you value your friendship and keep in touch despite a very busy life? Fortunately, Globe Telecom shares the same insight with its customers through its GoUnli20 promo! For only 20 pesos per day, get unlimited calls to your friends on Globe and TM, 20 texts to all networks, and 15MB of all day surfing. Share moments, updates, and even the tiniest detail about your crush's #OOTD with your friends in real time!

Who says you can't share everything with your friends? Globe Telecom hears us! And aside from keeping in touch, I have listed here 20 ways you can be the BEST FRIEND EVER!

1. Find a common interest. We are individuals who have our own sets of interests but out of the many things in the world, there will be at least one that you will be sharing with your best friend. I'm assuming it's more than one. ;) It could be as simple as having the same food preference or taste in music, it doesn't have to be a huge one. The more interests, the better.
2. Now that you know you have something in common, why not do things together? You can read together if you have the same favorite author. You could eat at a restaurant that serves both your comfort food!
3. You know what's really nice about having a best friend? You get to share secrets and keep them between the two of you.
4. Learn to accept them for who they are and, most importantly, who they're not. While you and your best friend fancy the same art, he or she may not have the same amount of appreciation for music like you. This just shows that we're all different, but it doesn't mean that you can't be best friends anymore.
5. Treat them like family. Respect them like you would any blood-related person.
6. Be supportive. A best friend makes the best cheerleader in the world. Friends encourage friends to reach their dreams.
7. But if you think your friend is headed for trouble (or failure, yikes!), a good best friend knows when to give constructive criticism. Still, encourage them to do better and they might get it next time.
8. Celebrate! Who else in the world is the perfect person to make a milestone memorable with? Your best friend of course, duh! 
9. Learn to listen. This isn't just on the words said alone, but take time to understand your best friend's body language. If you feel that your best friend is anxious or bothered by something, ask what's wrong.
10. Don't forget important dates and events. Show you care. :)
11. Create memories together! (Why not?)
12. And document them too! Don't be afraid of being judged when you take too much #selfies with your best friend. Take photos with your best friend and show the world how much you're proud to have them in your life.
13. Speaking of being judged, never judge your best friend. Be open minded and be understanding what's going on in his or her life.
14. Take a break. Go on a road trip. Spend a day in the spa and get your nails done. Relax. Enjoy being away from the busy city together.
15. Give a hug from time to time. This is one of the best things in the world that we take for granted and sometimes, when we do not have any words to make things better or to express how happy we are for our friend, a hug is more than enough for friends.
16. When someone hurts your best friend, stick up for them especially if you are aware that your friend did nothing wrong.
17. Best friends watch out for their friend's back. Including their fashion sense. You don't want your friend to walk out of the house wearing mismatched outfits, wouldn't you?
18. Be candid. He/she's your best friend, why would you be afraid to show your goofy side? Make him/her feel that you are comfortable enough to do stuff in front of them.
19. Be honest. Remember keeping secrets and not judging each other and understanding each other? Being able to tell your best friend what's really on your mind or how you're really feeling is a sign that you trust them.
20. Don't forget to stay in touch. A real friend calls. In good times and bad times, even when you just feel like dropping a line to say "Hi!" to let them feel that you're thinking of them.

And thanks to Globe, with GoUnli20, it's now easy to call without a need for a prefix and it's just P20 for unli calls, 15mb of mobile surfing, and 20 texts to all networks! Kaya if you need a friend, don't call me, I'll call you!

Looking for: Customer Care Agents with Adobe Photoshop Skills

Another work-related post. Looking for people who want to join the BPO industry. If you're interested or you know someone who might want to be party of the industry, details are below, including my work-email address. :)



Gone are the days when CSRs or call center agents talk on the phone, providing assistance to customers or offering products and services. The world is changing and so is the job description. Some call center agents now possess skills that were different from the call center agents 10 years ago. Find out below how you can put that talent and skill to grow your career!

Responsibilities

The Role. Is quite simple, in fact. Provide exceptional service and support to ensure the satisfaction of our Fortune 500 clientele and the people they value the most—their customers.

• Listen to customer concerns, resolve issues in a timely fashion and ensure satisfaction in every transaction
• Respond to inquiries through phone and email pertaining to Yellow/White pages products, entries, billing or customer accounts
• Execute simple procedures to resolve customer concerns
• Recommend other packages better suited to serve customer needs
• Perform other activities meant to increase customer satisfaction
• Create and edit advertisements using Adobe Photoshop
• Completion of at least 2 years of college without back subjects
• Strong conversational Australian-English communication skills
• Analytical with effective negotiation and problem-solving skills
• Ability to establish rapport and can easily collaborate with others

The Perks. TeleTech offers opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life.

• Competitive compensation package including regular performance bonuses
• Medical and dental coverage plus life insurance options
• Immerse in personal development programs and continued skill enhancement through proprietary training
• Engage with your colleagues and build friendships through exciting promotions, events and activities

The Profile. If you have a strong sense of commitment and an eagerness to learn, then TeleTech can help you succeed starting with these basic qualifications.

• Completed at least 2 years of college without back subjects
• Effective English communication skills
• Internet savvy, with basic knowledge in using Adobe Photoshop and MS Office applications.
• Preferably with customer service experience
• Should have basic to advanced skills in using Adobe Creative Suites v.6
• Will be working at TeleTech Pasay

How To Apply. Choose a method that suits you best.

• Email. Send your resume to PamelaTiczon@TeleTech.com
• Website. Apply online through www.TeleTechJobs.com
• Facebook. Visit www.Facebook.com/TeleTechPilipinas
• Twitter. Join the conversation at www.Twitter.com/TeleTechPinas

About TeleTech

TeleTech offers a world of opportunities—literally. With service delivery centers in 17 countries worldwide, TeleTech provides a great opportunity for you to gain valuable experience working with diverse clients, customers, and cultures every day. In fact, our associates interact daily with more than 3.5 million customers in nearly 30 different languages around the world via phone, Internet, email, and other media. Now that’s global reach.